Lost in Post

Updated 1 year ago

You can create a Lost in Post inventory log if a shipment is lost by a shipping company.

To create a Lost in Post inventory log:

  • Go to ATUM Inventory > Inventory Logs.

  • Click Add New Log.

  • Select Lost in Post in the Log type menu.

  • Edit the Date in the Log date field, if necessary.

  • Enter the name of the shipping company in the Shipping company field.

  • Select Pending in the Log status menu.
This status makes it viewable in Stock Central. Once you have confirmed that the shipment is lost, you can mark it as Completed, which removes it from appearing in Stock Central.
  • If an order number is associated with this log, enter the order number in the Order field.

This field acts as a search field for all of your orders and displays any orders that match the text you have entered. You must enter at least three characters.
  • Select the order number, then click Continue, and then OK to import all the associated items with the order number.

  • Edit the information for the order, if necessary, and then click Recalculate.

  • Enter a description in the Log description field (Optional).

  • Enter information in the Log Notes field, and click Add (Optional).

  • Click Create. The log now appears on the Inventory Logs page as a Lost in Post log.

This also appears in Stock Central as a Lost in Post inventory item. You can filter Lost in Post items by selecting Lost in Post from the right filter menu at the top of the screen.


After you have invested a pending Lost in Post inventory log and have verified that it is lost, you can mark the inventory log as complete.

  • Go to ATUM Inventory > Inventory Logs.

  • From the Actions menu for the inventory log, click the Mark as Complete icon.

You can also do this by Bulk Actions or opening up the inventory log and then selecting Completed in the Log status menu, and then clicking Update.

Note that you can increase or decrease the Stock from and inventory log doing this way.

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