Warehouse Damage

Updated 2 years ago

You can create a Warehouse Damage inventory log if an item is damaged while in one of your warehouses.

To create a Warehouse Damage inventory log:

Go to ATUM Inventory > Inventory Logs.
Click Add New Log.

Select Warehouse Damage in the Log type menu.

Edit the Date in the Log date field, if necessary.
Enter the date it was damaged in the date of damage field.
Select Pending in the Log status menu.

This status makes it viewable in Stock Central. Once you receive the product from the warehouse, you can mark it as Completed, which removes it from appearing in Stock Central.

If an order number is associated with this log, enter the order number in the Order field.

This field acts as a search field for all of your orders and displays any orders that match the text you have entered. You must enter at least three characters.

Select the order number, then click Continue, and then OK to import all the associated items with the order number.
Edit the information for the order, if necessary, and then click Recalculate.

Enter a description in the Log description field (Optional).
Enter information in the Log Notes field, and click Add (Optional).

Click Create. The log now appears on the Inventory Logs page as a Warehouse Damage log.

This also appears in Stock Central as a Warehouse Damage item. You can filter Warehouse Damage items by selecting Warehouse Damage from the right filter menu at the top of the screen.

COMPLETE THE INVENTORY LOG

After you have received the returned item from the warehouse, you can mark the inventory log as complete.

Go to ATUM Inventory > Inventory Logs.
From the Actions menu for the inventory log, click the Mark as Complete icon.

You can also do this by Bulk Actions or opening up the inventory log and then selecting Completed in the Log status menu, and then clicking Update.

Note that you can increase or decrease the Stock from and inventory log doing this way.

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